Day: June 18, 2022

Carrier errors and customer anxiety beyond the buy button are inevitable. However, with LateShipment.com’s Delivery Experience Management (DEM) platform, you can turn customer anxiety and frustration into fierce loyalty by implementing proactive customer service in the post-purchase phase. 

With DEM, you can be awesome, even when your shipping carriers disappoint. Delivery issues are inevitable even with the most efficient carriers. While you do not have control over such events, you can step in before customer impact and proactively address them, thereby instilling confidence in your customers.

Also, reduce angry WISMO by 70% with proactive order status updates. Your customers’ anticipation is at its peak when they are waiting for their packages – we’re sure your support agents can’t agree more. So, keep your customers in the loop about the whereabouts of their order with proactive communication and free up your support reps’ time to focus on more pressing issues.

“To be sincere, I don’t keep in mind when I 1st satisfied Nicholas,” writes Don Letts through e mail, “but which is for the reason that I just cannot keep in mind very last 7 days. Possessing said that, I do keep in mind assembly Nicholas ‘cause it was like conference a younger version of myself, which was a excursion, ‘cause y’all know there is only one particular Don Letts!

“With audio n’ fashion as his weapons of option, Nicholas has carved out a distinctive room of his very own that speaks volumes about what it implies to be black n’ British,” Letts provides, “so I got very little but adore for the brother and evidently he likes me as well. Hey, it is all about flavor and he’s definitely bought some. The duality of our existence i.e becoming Black n’ British intended we had an automated relationship, so collaborating